Frequently Asked Questions
Q. Where are you located?A. Gator Knives Trading, LLC is located in Southeast Florida near Everglades National Park - the largest subtropical wilderness in the United States. Our backyard.
Q. Do you ship Overseas?A. No International shipping. We ship to the United States (the 48 contiguous states of the union and commonwealths). Regretfully, we are unable to ship to Alaska, Hawaii, nor to any United States territories at this time.
Q. What are your shipping costs?A. $12 for all orders, regardless of quantities, size or weight. Shipping includes insurance, materials and handling. All items will ship VIA USPS First Class or USPS Priority Mail. FREE shipping on all orders over $100 USD.
Q. What types of payments do you accept?A. For your convenience and security, we accept payments via PayPal. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB and Diner's Club. Check cards or debit cards with either a Visa or MasterCard logo are also supported and treated just like a credit card. Another fast and easy option is paying with your bank account via PayPal. Visit PayPal for additional payment options. Please note that we are required by law to collect FL Sales Tax on all orders.
Q. How long will it take to receive my item(s)?A. Your order will be processed on a first come, first served basis, and will ship within one to four (1-4) business days of receiving payment (Monday through Friday, excluding weekends and holidays). You will receive an email from PayPal confirming your order. After your order has been processed, PayPal will send you a second email with an update and your tracking number. You will then be able to track your package at the United States Postal Service web site – www.usps.com
Q. Can I request an item with specific attributes?A. To be fair to all of our customers, we are unable to hand pick ITEMS WITH specific attributes before they are shipped. All products will be drawn randomly from our inventory. Everything on this website is genuine and 100% factory brand new, unless otherwise noted.
Q. What are your operating hours?A. Our normal business hours are Monday-Friday from 9:00 a.m. to 5:00 p.m. (Eastern Standard Time). We are closed on weekends, and all U.S. holidays.
Q. What is your return policy?A. All sales are final. If you feel that there is an issue with your item, please contact the manufacturer for Warranty and/or Repair. All items sold from the PRIVATE COLLECTION section are sold AS-IS and returns are not accepted. Should you have any concerns or questions, please reach out to us via our CONTACT link before you order.
Q. How do I contact you?A. If you have any questions, you may email us at GALO@GatorKnives.com. You may also use the CONTACT link at the Top and Bottom of this page. Please Follow us on Instagram and Like Us on Facebook for future announcements.
Q. What color are Alligators?A. Yes... ¯\_(ツ)_/¯ ...this is a Frequently Asked Question. Green is the color of an Alligator in the popular imagination. The mascot for the University of Florida is green and the emblem on a Lacoste shirt is green. However, Alligators are not green. The American Alligator is Black or Olive Brown with pale underbellies. When they are dry, the top of their hides sometimes looks gray - but not green. The only time Alligators may appear green is when they are covered with duckweed.
Go to http://crocodilian.com/cnhc/csl.html for more information on Alligators.
Gator Knives Trading LLC Legal Informaiton
By placing an order with Gator Knives Trading LLC, you agree to be 18 years of age or older at the time of purchase. In addition, the buyer recognizes and acknowledges that it is his or her responsibility as the buyer/customer to ascertain and obey all applicable laws (local, state, and federal) in regard to the possession and purchase of a knife or rifle ACCESSORY. Gator Knives Trading LLC shall be held blameless for any infraction of laws by the purchaser. In addition, we reserve the right to refuse service at our own discretion.
The Gator Knives Trading team are here to help and want you to know that we really appreciate your business.